Levis, March 16th 2020
Dear valued customers,
Several of you are contacting us to find out about cancellations refund possibilities related to Covid-19.
We would like to reassure you that we are currently working in close collaboration with our suppliers to verify their cancellation terms and policies. We are also waiting to hear about the financial assistance measures announced by the government.
Each file will be reviewed by our team, which is in place to move everything forward as soon as possible. For those who wish to cancel, it is important to send your request in writing to your trip advisor.
Like all the tourism industry, our business is hit hard by the situation and we are managing this exceptional situation with all the necessary efforts. We thank you in advance for your understanding and patience in obtaining a final settlement regarding your file.
We take your travel plan to heart and we are working to find the best solutions for you.
Thank you very much for your trust and have a good day,
Levis, March 12th 2020
THIS IS AN IMPORTANT INFORMATION FROM THE BLUE CROSS REGARDING THE CANCELLATION INSURANCE
Levis March 10th 2020
Subject: The COVID-19 situation
Given the current situation with the COVID-19 in several countries, we would like to inform you that Voyages Tour Étudiant (VTE) is monitoring the situation closely, that we remain on the lookout for new information and developments. We are working closely with our local partners, the incoming agencies, with whom we have been doing business for several years, to find out more about the situation and to ensure that our groups will be traveling safely.
We take the situation very seriously. According to the Canadian Government, it is still safe to travel to several countries. We recommend you take normal hygiene measures such as washing your hands often with soap and water for at least 20 seconds, avoid touching your face with your hands; if you do not have access to water, use a hand sanitizer alcohol if you do not have access to soap and water (it is recommended to always carry hand sanitizer with you while traveling).
VTE always refer to the Government of Canada’s website, www.travel.gc.ca, on which it issues opinions and advisories regarding the level of risk of traveling in a given country. When a “Avoid non-essential travel” advisory is being issued by the government for a given country, that is when a traveler can take advantage of a cancellation insurance (if purchased before the advisory has been issued) or the FICAV (if applicable) to recover the non-refundable amounts linked to the cancellation of the trip. If there is currently no notice for the country visited, there is still time to get cancellation insurance to protect yourself.
The decision to travel or not is a personal one and is up to the traveler only. You are free to withdraw yourself or your child from the trip, but please be aware that the agency’s cancellation conditions will be maintained (loss of deposit or even full payment depending on the date of cancellation).
We will continue to monitor the situation closely and will keep schools informed of any developments.
Voyages Tour Étudiant – VTE Student Tour
Voyages Tour Étudiant – VTE Student Tour
LiVe The Experience and organize field trips for student groups!
With now more than 30 years of experience, Student Tour VTE is the student group travel specialist. We have had the chance to travel with hundreds of thousands of students. We offer many destinations around the world. You have the opportunity, for instance, to travel to Europe or New York, and also to go on humanitarian trips.
Do not hesitate to contact us and to discuss with one of our tour consultant whom will make a success out of your student group travel project
Testimonies about Student Tour VTE
This was an amazing trip, there were zero complaints from our group. The tour guides were very professional and easy for our French immersion students to understand. The students loved Village Valcartier and the Dog Sledding. The lazer tag was also a favorite activity. It was a good balance of walking and bus rides, our tour guide kept very good care of us, she was like a member of our family, the students and chaperons were sad to say good-bye.
Crescent Heights High School – Trip to Quebec, Montreal and Ottawa –